Return & Exchange Policy

All Sales Are Final.
We do not offer refunds on any purchases. However, we want you to be completely satisfied with your experience and we understand mishaps happen, so we do provide a 7-day exchange policy under certain circumstances.
 
💐Exchange Eligibility
You may request an exchange within 7 days of receiving your item if:
♡︎ You received the wrong item.
♡︎ Your item arrived damaged.

To request an exchange, please contact us at Irenic@ireniccreationz.shop or fill out the contact form below. Please include your order number as proof of purchase.

📸 Damages & Lost Mail
 
We kindly ask that you inspect your order upon delivery. If your item is defective, damaged, or if you received the wrong item, please contact us immediately at Irenic@ireniccreationz.shop with a photo of the item as proof. We will evaluate the issue and make it right.

🚚 Shipping Disclaimer
Irenic Creationz has no control over items once they are in USPS’ custody. We are not responsible for any lost, stolen, or damaged packages during shipment. For any shipping-related inquiries, please contact USPS directly.
 
If your package has already shipped with an incorrect address, Irenic Creationz cannot provide a refund or exchange. If your package is returned to us due to incomplete or incorrect shipping information, an additional shipping fee will apply to reship your order.

 
 
🙏🏾 Thank you for understanding. We appreciate your support and hope your Irenic Creationz piece brings you joy and peace.